What is an Empathy Map? Definition and Importance

An empathy map is a template that organizes a user’s behaviors and feelings to create a sense of empathy between the user and your team.

EMPATHY MAPPING IN DESIGN THINKING.

REDlab Blog - d.loft STEM Learning: Empathy Mapping and Point of View Statements

What is empathy Mapping

What is Empathy Mapping?

How to understand your users with empathy mapping

Empathy Mapping: How Does it Work for UX Design?, by Jessica Bennett — Tech Enthusiast and Marketer

A Complete Guide to Empathy Mapping [+ Templates]

Customer Empathy Maps: Customer Experience

Empathy Mapping: A Guide to Getting Inside a User's Head

When to Empathy Map: 3 Options

Empathy Mapping: The First Step in Design Thinking

Customer Empathy Map Free Template in 6 Steps