What is Empathy? — updated 2023

What is Empathy? Empathy is the ability designers gain from research to understand users’ problems, needs and desires fully so that they can design the best solutions for users.

2023 Symposium - Roots of Empathy

The Modern Leadership Toolkit: Empathy With Accountability — Center for Compassionate Leadership

Empathy - the secret ingredient to successful change engagement webinar, 13 June 2023

Expanding Empathy 2023 Kicks Off Empathy and Moral Psychology Lab

EVI rapport 2023 Nederland

Empathy Lab Bookshop UK

Empathy in marketing isn't just nice, it's good for business, new report shows

Designing for Empathy — Culture Connect

How Empathy Affects Customer Service in 2023